As hard as we try to answer as many frequently asked questions here in our Support Center, sometimes it just isn't enough. 

Don't worry - we are here to help! 

If you look down at the very bottom of this article, there is a button there that says "Still need help? Contact Us". Just click that to send us a message, or you can email us directly at Our support hours are Monday through Friday, 9am to 5pm Pacific time. We typically answer all support emails in under an hour, usually much quicker.

Please let us know how we can help you.